WORKING THROUGH NORTHOUSE READING (Chapter 5)

Chapter 5

1.     Complete the questionnaire on p. 103. What are the results?

a.    Administrative Skill-24 High

b.    Interpersonal Skill-21 High

c.     Conceptual Skill-19 Moderate

2.     Complete observational exercise 5.2 steps one and two.

a.    Supervisory Special Agent (Name not disclosed for security reasons)

b.    Administrative Skills

                                              i.     Managing People-Average

                                            ii.     Managing Resources-Good

                                          iii.     Showing Technical Competence- Good

c.     Interpersonal Skills

                                              i.     Being socially perceptive-Weak

                                            ii.     Showing emotional intelligence-Weak

                                          iii.     Managing conflict-Weak

d.    Conceptual Skills

                                              i.     Problem Solving-Very Good

                                            ii.     Strategic Vision-Very Good

                                          iii.     Creating Vision-Very Good

3.     Answer Question 1 on p. 106.

a.    This particular leader is strong in creating vision and promoting the agency of which he or she works for. While the leader’s administrative skills are fairly strong, his or her ability to effectively communicate with the subordinates and manage emotions while at work leave large room for improvement